October 24, 2023

Undeliverable Packages

If your order is returned to us due to an incomplete or incorrect shipping address, we can re-ship your order for a re-shipping fee.

If you receive a Notice of Delivery card from UPS and your order is dropped off at a Pickup Point, you have 15 days to retrieve your package. If your order is not picked up in this timeframe, it will be returned to us. We can re-ship your order for a re-shipping fee.

Previous article Cancelling/ Modifying An Order

Next article Shipping Methods/ International Shipping

Latest articles

November 21, 2024 Grace Regan

Skincare Routines and Gift Ideas for Men
Men, we know you want skin that is clean and healthy. Your skincare routine should be simple, made up of multifunctional products, and deliver results.
Read now
November 15, 2024 Seanna Cohen

The Menopause Skincare Routine
Hot flashes. Dry skin. New sensitivities. Hormonal changes. With all the new experiences menopause brings, you deserve a skincare routine that can keep up with all these changes!
Read now
November 8, 2024 Graydon Moffat

Give the Gift of Radiant Skin and Relaxation: 2024 Holiday Gift Guide
From stocking stuffers to thoughtfully curated gift sets, this gift guide has something for everyone, especially skincare, beauty, and self-care lovers.
Read now